What are the shipping costs?
A $1.50 per package handling fee is recovered as well as:
Shipping costs on all non bulk orders:
Within the 48 contigious US states:
Products under $10 = $3.50 per item
Products $10 and over but under $20 = $5.50 per item
Products $20 and over = $7.50 per item
Canada, AK and HI:
Products under $10 = $6.00 per item
Products $10 and over but under $20 = $8.00 per item
Products $20 and over = $10.00 per item- $10.00
International Shipping - the shipping price will be manually calculated when
your order is processed and confirmed with you prior to shipment.
Shipping on Bibles per case of 12:
Within the 48 contigious US states - $25.00 per case plus $1.50 handling fee
per package.
Canada, AK and HI - $40.00 per case plus $1.50 handling fee per package.
Other International orders - the shipping price will be manually calculated
when your order is processed and confirmed with you prior to shipment.
What shipping methods are used within the US?
Preferred shipping method is UPS. At your request we can ship via Fed-Ex
ground (RPS) collect if you provide your account number. For any such special
shipping arrangements please use the 'Contact
Us' facility on this site.
How long before you ship?
All orders are normally despatched within 24 - 48 hours of receipt, subject
to availablility or product type. If your item is not in stock, we will send
you an e-mail to let you know. You will always be given an alternative choice
or the option to cancel your order.
What is your returns policy?
Your satisfaction is guaranteed. Try any of our products for 10 days and
if you are not completely delighted, simply return your purchase for a full
refund or exchange. Personalized Bibles (a Bible engraved with your name etc.)
are non-returnable. For any returns please use the 'Contact
Us' facility on this site for a return authorization number.
What are your guarantees?
We guarantee all Thompson® Chain-Reference® Bibles against manufacturing
defects. Any defective product will be exchanged for a replacement. We do not
make any guarantee as to how long a Bible will last because the Bibles are used
under such varied conditions and are treated in so many different ways by those
who use them.
What if I order the wrong item?
Please use the 'Contact
Us' facility for a return authorization number. The additional shipping
charges will be billed to you.
How do we contact you?
Your opinions, questions, and feedback are important to us - please feel
free to contact us. Please go to the 'Contact
Us' tab for details. We will respond to your email enquiries within 24 to
48 hours.
Do you provide secure internet shopping?
Yes we do. Please see our Security
Policy page in the Browse menu.